PLESK SERVER ADMINISTRATOR 5.0

Chapter 16. The Client Home Page

When you log in, the Client Home page appears. From here, you can:

  • View the domain list

  • Search through the domain list

  • Edit your client record

  • View a detailed status report and traffic usage history

  • View and edit preferences for the account and the control panel

  • Create new domains

  • Register and manage domains via MPC

  • Utilize Additional Services (Extras)

  • Access and manage your domains

  • Log out of PSA

Domain List

The domain list on this page displays all domains belonging to you. To the left of each domain name are three icons that indicate domain status. These icons appear as such:

[OK][ON][ON]

The first status icon indicates the status of the domain:

[OK] if the domain is operated within the disk space and traffic limitations.

[!] if the domain has exceeded disk space or traffic limitations. The PSA system evaluates disk space and traffic every 24 hours.

The second icon indicates whether the domain has been turned On or Off by the Administrator:

[ON] means that the domain is activated.

[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.

The third icon indicates whether the domain has been turned On or Off by the client:

[ON] means that the domain is activated.

[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.

When a new domain is created, a corresponding new entry is added to the Domain List. The Domain List also allows you to remove domains from the system. To remove one or more domains, follow these steps:

  1. Check the checkboxes in the Sel column of the Domain List corresponding to the domains you wish to remove.

  2. Click on REMOVE SELECTED. The Domain Removal page appears.

  3. For every domain you chose to remove the Domain Name will be displayed.

  4. If you are certain that the displayed information is correct and wish to proceed with deleting, check the "Yes, I wish to remove these domains" checkbox. Then click SUBMIT. If you decide to not delete these domains or wish to modify the list of domains chosen for deletion, click the CANCEL button.

  5. Both buttons will return you to the Client Home page, one submitting the changes, the other one leaving everything unchanged.

Searching the Domain List

PSA allows you to search the Domain List for a certain pattern. It may help you in case you have a great number of domains in the system and you need to work with a particular one. To search in the Domain List:

  1. Select the input field and type in the pattern string.

  2. Click the SEARCH button.

  3. If there were any items found matching the pattern string entered, they will all be displayed in the form of the reduced Domain List.

  4. If no matches were found it will be so stated.

  5. The button SHOW ALL will revert to displaying the whole list of domains.

There is also another way to ease the process of working with a large list of domains. An option of sorting the list by several various parameters is made available to you. You can sort the Domain List by Problem State, Status (Admin), Status (Client), Creation Date and Domain Name. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.

Editing your Client Record

If your contact information ever changes, you should update your client record.

  1. Access the client function by clicking the EDIT button on your Client home page.

  2. Your client record appears.

  3. Click in any text box to enter or edit data, or use the TAB key to move from one text box to the next. The Control Panel password and E-mail are the required fields.

  4. When you are satisfied that the information is complete and correct, click UPDATE.

  5. PSA informs you if you have not entered any of the required information. If the some of it has not been entered, return to the client record and enter it. Click UPDATE to save the edited information.

NOTE

You cannot change your Control Panel login name, only your password. To change your login name, you must contact the system administrator at your Internet provider organization.

If you change your e-mail address, it will not be updated in the DNS zone until you rebuild the zone by adding or removing DNS records or switching the zone on and off.

NOTE

You can leave editing any of the PSA client functions or properties at any time without saving your work. Click UP LEVEL to return to your home page and cancel any changes made.

View Account Status Report

The client report lets you view the status of your account. To access the report:

  1. Access your Client home page.

  2. Click the REPORT button. Your client account report appears.

  3. To print the report, use your browser's File/Print command.

  4. To email this status report, enter an e-mail address in the text box and click SEND BY E-MAIL.

  5. You can also view the traffic usage history, by clicking the TRAFFIC HISTORY button. The Traffic history page will open, where all data will be presented in a table. When you are finished with viewing the history, click UP LEVEL to return to the Client report page.

  6. Click UP LEVEL to return to the Client Home page.

Viewing and Editing Preferences for the account

When a client is added to the PSA system, in order to become a legitimate user this client needs to have the necessary permissions, privileges, quotas and limits set by the administrator. Click the PREFERENCES button on the Client Home page to access the page with three buttons: PERMISSIONS, LOGO SETUP, and DOMAIN TEMPLATES.

  • The PERMISSIONS button takes you to the Client Permissions page. This page allows you to view limits and quotas set for your account by the Administrator.

  • The LOGO SETUP button takes you to the Client Logo Setup page. This page allows you to set up the logo preferences for your account.

  • The DOMAIN TEMPLATES button takes you to the Domain Templates Management page. This page allows you to create configurable domain templates.

The list of features subjected to limiting by the Administrator:

  • Ability to create domains

  • Maximum number of domains the client can have

  • Total disk space

  • Total amount of traffic

  • Maximum number of web users the client can create

  • Maximum number of databases

  • Maximum number of mailboxes

  • Maximum mailbox quota

  • Maximum number of redirects

  • Maximum amount of mail groups

  • Maximum number of autoresponders

  • Ability to create Name-based hosting

  • Ability to create IP-based hosting

  • IP-addresses availability

  • DNS zone management capability

  • Log rotation management capability

You can set the number of lines (list items) to be displayed on the pages containing lists, to do that, type in the number of lines in the Display [ ] lines per page input field. Click UPDATE.

To set up or modify the logo preferences, follow these steps:

  1. Click the PREFERENCES button at the Client Home page, and then, when the Client Preferences page appears, click LOGO SETUP. The Client Logo Setup page appears.

  2. To submit a logo you must have the desired graphics file on your local machine. Choose the file from your local machine and click on SET. (*.GIF and *.JPG files only, 558x81 recommended).

  3. To attach a link, type the desired URL in the field provided and click on SET.

  4. The DEFAULT LOGO button will revert the logo back to the default Server Administrator logo in default language.

  5. Click UP LEVEL to return to the Client Preferences page.

To access domain templates management functions, follow these steps:

  1. Click the PREFERENCES button at the Client Home page, and then, when the Client Preferences page appears, click DOMAIN TEMPLATES. The List of domain templates appears.

This page contains a list of all created domain templates. Once you create a domain template you will be able to use it when creating new domains.

The list of domain templates can be sorted by name in ascending or descending order. To sort the list, click on the Name header of the list. An arrow will show the order of sorting.

You can search through the list for a certain pattern. It may help you in case you have a great number of templates in the list and you need to work with a particular one. To search through the list, type the pattern string into the text input field and click SEARCH. If there were any items found matching the entered pattern string, they will all be displayed in the form of a reduced list. The button SHOW ALL will revert to displaying the whole list.

To add a domain template, follow these steps:

  1. Click the ADD button located on that page. You will be taken to the domain template creation page.

  2. Enter the name for the domain template in the Template name field.

    The template allows to set the following limitations:

    • maximum disk space usage,

    • maximum traffic allowed (MB per month),

    • maximum number of web users,

    • number of databases,

    • number of mailboxes,

    • mailbox quota (KB),

    • maximum mail redirects,

    • maximum mail groups,

    • maximum mail autoresponders.

    To set the necessary parameter, check the appropriate checkbox, and type in a value for the parameter.

    Specify the time for the statistics to be retained in the Delete traffic statistics older than ... Months field. Set the Mail to non-existent user option to Bounce with phrase or Catch to address. Check the Allow scripting for web-users checkbox and enable Webmail if desired.

    Set the Virtual host type to:

    • None,

    • Name-based

    • IP-based

    To allow the use of FrontPage Server Extensions, check the checkbox for FrontPage support and FrontPage over SSL support. Authorization will be disabled by default. For security reasons, authorization should only be enabled when FrontPage extensions are in use.

    The following column of checkboxes controls the remaining selectable features for the domain template:

    • SSI support - Server Side Included scripting enabled.

    • PHP support - supports html documents that contain PHP scripts.

    • CGI support - an individual cgi-bin directory is created and CGI scripting is enabled.

    • mod_perl support - mod_perl scripting enabled.

    • Apache ASP support - Apache::ASP perl module enabled.

    • SSL support - maintenance of https protocol.

    • Web statistics - keeping the usage statistics for the domain.

    • Apache Error Documents - With this feature enabled, you will be able to use custom files for displaying them in the case of Apache errors.

  3. Click UPDATE to submit settings, UP LEVEL to discard unsaved settings and return to the Domain templates management page.

The template will be added to the list of domain templates and become available as option when creating a new domain.

To edit a domain template, follow these steps:

  1. On the Domain Templates Management page: select the template you wish to edit by clicking on its name in the list. The Domain Template Editing page will open, allowing you to change the desired options. Settings that can be configured on that page are absolutely the same as on the Domain Template Creation page.

  2. Click UPDATE after you are done with configuring the template.

NOTE

When altering a template, nothing will change for the domains that were previously created by means of this template.

To remove a domain template, follow these steps:

  1. On the Domain Templates Management page: select the template you wish to remove by putting a checkmark in the checkbox related.

  2. Click REMOVE SELECTED. The confirmation page appears.

  3. On the confirmation page, check the checkbox to confirm, and click SUBMIT.

Create a New Domain

From the Client Home page you can create new domains, provided the Administrator has enabled you to do that. To create a new domain:

  1. Click the NEW DOMAIN button at the Client Home page.

  2. The Client Domain Creation page appears with text boxes containing all the necessary client information.

  3. To create the new client domain, click in the New domain name text box and enter the name.

  4. Make sure a check mark appears in the www check box if users must include the www prefix to access this domain. If www is not required (typically because this domain is for local use only), click to clear the www check box so that it is unchecked.

    NOTE

    You must officially register a domain and Internet address before you create it in PSA. You can do this using the Register option available within PSA or through any of the Internet registration services.

  5. Select a domain template you wish to apply from the drop-down list, or the Create domain without template option, if you do not wish to apply template at that time.

  6. Click UPDATE to add the domain to the client's account. Repeat these steps to add additional domains.

    NOTE

    You can exit the domain creation function without saving your changes. Click UP LEVEL to discard all changes you have made to this record and to revert to the most recent version of the client record.

Registering a Domain via MPC.

When a new domain is created it must be officially registered. There are a number of Internet services where you can register your domain but there is only one that is offered by Plesk Inc.

To register a new domain, follow these steps:

  1. Click the REGISTER button at the Client Home page to access the MPC Gate page.

  2. From MPC Gate page you can access the services provided to you by My.Plesk.com. To do that, enter the MPC Login and MPC Password into the provided corresponding text input fields and click Log in.

  3. In case you forgot the password, click on the link "forgot your password" located at the bottom of the page, the page will open, where you will have to enter your Login and e-mail address in the appropriate fields, and click the Send Password button.

  4. On the Domain Registration page, enter you domain name, select necessary top-level domains and click Look Up. The page will open displaying availability of the domain(s) selected. If the domain you would like to register is unavailable, it is marked by the link "taken", by clicking on this link you can retrieve the WHOIS information.

    If the domain is available, you will see the checkbox next to its name to provided for you to confirm the registration and the drop-down list of registration periods and prices.

  5. Click on the Register Now button. The list of Name Servers for your domain(s) will appear on the Name Servers page.

  6. Click on the Proceed To Register button. The Domain Name Purchasing Confirmation screen will open.

  7. Enter the registration and billing information in the fields provided, your credit card data, and click on the Registration Agreement link to proceed to the Registration Agreement.

  8. Read carefully the Agreement, and after that click the "back to purchasing confirmation" link.

  9. Click in the checkbox to confirm that you have read, understood and accept the Registration Agreement. Click the Confirm Order button.

    Now your domain is registered.

To manage already existing domains, follow these steps:

  1. Click the MANAGE button at the Client Home page to access the MPC Gate page.

  2. From MPC Gate page you can access the services provided to you by My.Plesk.com. To do that, enter the MPC Login and MPC Password into the provided corresponding text input fields and click Log In.

  3. In case you forgot the password, click on the link "forgot your password" located at the bottom of the page, the page will open, where you will have to enter your Login and e-mail address in the appropriate fields, and click the Send Password button.

  4. When you are logged in to MPC, you will be taken to domain management page, where you can manage your registered domains. To learn more about how to do this, refer to MPC user manual.

Additional Services (Extras)

From the Client Home page you can access external services (other than registering domains and managing domains registration) provided through My.Plesk.com. To do that, click the EXTRAS button.

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